Reputation Management servicesYou’ve spent years building your Brand, you’ve masses of contacts and dozens of happy clients only for one to leave a bad comment on a forum or Social Media website? You may be able to resolve your differences with your client but what about the forensic trail that remains on the Internet? A misplaced spur of the moment comment can cause untold damage to a business or brand and it’s not always easy to defend oneself in these situations. Many businesses actually remain unaware and oblivious of negative public feedback.
Our Reputation Management services don’t just help to defend your business and brand, but that they also help deflect attention from the listed page/website or forum posts. You may also be interested in our Brand Monitoring services…great for clients who want to take brand management to a more pro-active level or those with lot’s of public exposure. In addition to scanning social media and search engine listings daily for comments relating to your brand or business, we also have resources available 7 days a week who can publicly react to negative comments about your brand, and where appropriate start, we can commence proceedings to request the removal of any such ‘bad press’.
Our services have been employed previously by high profile clients with specific negative publicity issues but by employing our services for Brand Monitoring you can rest assured that as soon as any bad press does get reported, we’d be on hand to help manage it for you, along of course, with all the positive!
Social Media ManagementSocial Media has been the most exciting thing to happen to the web since the 1990's. Social Media has also helped facilitate the way we use and access web services with more people expected to access the web via smartphones and tablets by the end of 2012 than by desktop devices (according to Google). With this in mind, Social Media has been made easy for people to use and access via mobile devices. It’s no coincidence that Smartphones come with video and still cameras as well as a mobile web browser. They are designed to work together.
Our in-house team can help manage your Social Media interests from registering all your interests (branded usernames) as a one off exercise, to managing the day to day tweets, posts and updates for you. We can even customise your pages and create app’s for the likes of Facebook for your business or use the social media aairwaves to listen for ‘brand noise’…mentions of your business or service offerings. Company’s like BT employ full time Pro-active Social Media personnel to react to social media enquiries, complaints and/or bad press. You needn’t employ a full time individual to manage your social media interests as our managed retained services start from just £395 + vat p/m (minimum 3 month commitment required, further discounts for 6 + month commitment).
We appreciate the need to retain your company integrity and ‘pitch and tone’ at all times, which is why, when we start to manage Social Media accounts for clients, that we have arrange informal face to face discussions between the client and our Social Media specialist managing their account to gauge a correct tone by which to manage the social media annoucements.As Social Media is such an important and integral part of ‘Search Engine optimisation’ it’s often the case that Hogtronix manages the day to day social media efforts for a retained clients on the likes of Facebook, Twitter, YouTube, Flick and Tumblr.Whatever your Social Media requirements, even Social Media staff training, feel free to call one of our Superheroes to discuss. But don’t get left behind!